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Event details on confimation e-mail and registration summary e-mail

Posted: March 4, 2014 at 7:02 pm

Viewing 5 reply threads


Chris Beran

    March 4, 2014 at 7:02 pm

    The e-mails, tickets and registration summary e-mails for the client and the event holder do not show the date and time of the event. How do I add this?

    Thanks,
    Chris


    Dean

    • Support Staff

    March 5, 2014 at 6:15 am

    Hi Chris,

    You can use the following email tags to add in data to your emails – http://staging.eventespresso.com/wiki/custom-email-tags/


    Chris Beran

      March 5, 2014 at 9:51 am

      Thank you for your response…I tried it but it does not work…the spaces where the e-mail tags are come up as blank spaces. “This event start at on .” shown below I used [start_date]

      ***This is an automated response – Do Not Reply***
      Thank you him her for registering for Tandem Skydive Deposit.

      This event starts at on .


      Dean

      • Support Staff

      March 6, 2014 at 3:06 am

      Hi,

      This is for Event Espresso 3 right?


      Chris Beran

        March 6, 2014 at 9:51 am

        yes…It started to work once we added a start and end time. Do they all have to be filled in for it to work?


        Anonymous

          March 7, 2014 at 1:33 am

          Hi Chris,

          Yes the Event Dates and Times and required in order for the Event Espresso to display the dates correctly.

          There are circumstances in which they are not (‘Ongoing’ events for example) although generally all fields under the ‘Event Date/Times’ section are required for Event Espresso to function correctly.

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