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Error when trying to download ticket

Posted: May 21, 2013 at 5:36 am

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inspectahdeck

    May 21, 2013 at 5:36 am

    I have created a ticket and placed in in uploads/espresso/tickets/templates and replaced the existing template.

    It works fine…but when trying to download, i get the following error:

    Fatal error: Uncaught exception ‘Exception’ with message ‘This function is not compatible with non-static object methods due to PHP Bug #44144.’ in /home/tgbs/public_html/wp-content/plugins/event-espresso/tpc/dompdf/dompdf_config.inc.php:385 Stack trace: #0 /home/tgbs/public_html/wp-content/plugins/espresso-ticketing/functions.php(241): require_once() #1 /home/eventsma/public_html/wp-content/plugins/event-espresso/espresso.php(1040): espresso_ticket_launch() #2 /home/tgbs/public_html/wp-includes/plugin.php(406): espresso_export_ticket(‘108′, ’25-519a53102f95…’) #3 /home/tgbs/public_html/wp-settings.php(209): do_action(”) #4 /home/tgbs/public_html/wp-config.php(91): require_once(‘/home/tgbs/…’) #5 /home/tgbs/public_html/wp-load.php(29): require_once(‘/home/tgbs/…’) #6 /home/tgbs/public_html/wp-blog-header.php(12): require_once(‘/home/tgbs/…’) #7 /home/tgbs/public_html/index.php(17): require(‘/home/tgbs/…’) #8 {main} thrown in/home/tgbs/public_html/wp-content/plugins/event-espresso/tpc/dompdf/dompdf_config.inc.php on line 385

     

    Any idea as to why this may be happening?

    Cheers!


    Josh

      May 21, 2013 at 8:21 am

      Hi there,

      This was reported one other time and it turns out the solution was to download the latest version of dompdf replace the version of dompdf that is included with Event Espresso with the newer version. You can download the newest version of dompdf here:

      https://github.com/dompdf/dompdf/downloads


      inspectahdeck

        May 21, 2013 at 11:48 am

        Thanks, still not working, but getting different error now:

         

        Notice: Constant DOMPDF_ENABLE_REMOTE already defined in /home/eventsma/public_html/wp-content/plugins/event-espresso/tpc/dompdf/dompdf_config.inc.php on line 196Fatal error: Class ‘DOMPDF’ not found in /home/eventsma/public_html/wp-content/plugins/espresso-ticketing/functions.php on line 242

         

        Here is what I did:

        1) download the stable version dompdf-0.5.2

        2) unzipped it

        3) replaced plugins/event-espresso/dompdf with

        load_font.php

        dompdf_config.inc.php

        dompdf.php

        lib/

        include/

        Didn’t think I needed to move any other file…

        Please let me know what I have not done properly :)


        Josh

          May 21, 2013 at 12:44 pm

          the dompdf folder should go in event-espresso/tpc.

          So it will look like this: wp-content/plugins/event-espresso/tpc/dompdf


          inspectahdeck

            May 21, 2013 at 10:46 pm

            correction – that is where i have done it already..but still getting those errors as described..


            Josh

              May 22, 2013 at 8:39 am

              Here are a few things you can try:

              1) rename the old tpc/dompdf directory to tpc/dompdf-old
              2) upload the entire dompdf folder downloaded from github to event-espresso/tpc
              3) open up wp-config.php and set WP_DEBUG to false


              inspectahdeck

                May 22, 2013 at 1:24 pm

                Hi,

                I’ve done this and still getting the same error. Can you take a look at this?

                 

                Notice: Constant DOMPDF_ENABLE_REMOTE already defined in /home/eventsma/public_html/wp-content/plugins/event-espresso/tpc/dompdf/dompdf_config.inc.php on line 196Fatal error: Class ‘DOMPDF’ not found in /home/eventsma/public_html/wp-content/plugins/espresso-ticketing/functions.php on line 242


                Josh

                  May 22, 2013 at 2:37 pm

                  Hi there,

                  You cab check to see if there are other plugins active that include the DOMPDF scripts and verify that the tpc/dompdf folder’s permission is set to something like 755 or 775 (your server’s permissions may vary, so you might try one if it’s set to the other).


                  inspectahdeck

                    June 4, 2013 at 2:28 am

                    Hi, sorry no luck with this.

                    I cannot find another plugin using dompdf.

                    Can you help me pls?

                    Thanks


                    Josh

                      June 4, 2013 at 8:40 am

                      Hi there,

                      Can you check to see if the file permissions on the server are allowing the DOMPDF scripts to be read?

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