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Error when installing Event Espresso 4

Posted: February 26, 2014 at 2:37 am

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Werner Prinsloo

    February 26, 2014 at 2:37 am

    Hi there,

    I get this error when I try to install EE4:
    You don’t have permission to access /wp-admin/update.php on this server.

    Please assist…

    Thank you.


    Lorenzo Orlando Caum

    • Support Staff

    February 26, 2014 at 2:48 am

    Hi Werner,

    There may be an issue with the permissions on your WordPress site. Are you currently running any security-related plugins?

    Try this alternative install method:

    1. Locate the event-espresso folder on your computer and unzip it.

    2. Login to your WordPress root with a SFTP or FTP client and browse to the WordPress plugins directory: wp-content/plugins.

    3. Now upload the event-espresso folder to the WordPress plugins directory.

    4. Return to the WordPress admin and go to Plugins. Then activate Event Espresso.

    http://staging.eventespresso.com/wiki/installing-event-espresso/#ftp


    Lorenzo

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