Posted: January 11, 2014 at 10:55 am
We have been having trouble using this code in our event description- Sometimes it works and says this- Sometimes we get the following error message- No changes have been made to the event between when it works and doesn’t. Sometimes it will work on one computer but not on another. We spoke to Jon last night and he recommended removing the code and just displaying the registration form. This isn’t going to work. It doesn’t allow people to register multiple attendees, nor does it work with some of our events that have different pricing options. Is there a way to make this code work or a different code we should be using? Thanks for your help! New Installation, not live | |
Hi, You shouldn’t need both of those shortcodes, just one. The first will show the view cart link when clicked, the second will redirect the user straight to the cart. Are you updating the event_id and/or direct_to_cart numbers? These refer to the ID of the event, so if the event ID is 12 then those need to be 12, otherwise it can cause errors. If those are correct, can you confirm that the events are indeed open and have available spaces and whether you have modified any of the template files? | |
The support post ‘Error message when using Register for Event Link’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.