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Error cannot view general settings - straight after initial installation | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Error cannot view general settings – straight after initial installation

Error cannot view general settings – straight after initial installation

Posted: October 11, 2013 at 5:48 am

Viewing 3 reply threads


Amy Bridge

October 11, 2013 at 5:48 am

Hi, just purchased the business license, and cannot get started because I can’t even see the general settings page.

All that displays is the following error:

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘organization_config_mnu’ not found or invalid function name in /home/scrumwrw/public_html/new/wp-includes/plugin.php on line 406

There is also this error on the payment settings page:

Warning: file_get_contents(/home/scrumwrw/public_html/new/wp-content/plugins/event-espresso/gateways/atos/default/pathfile) [function.file-get-contents]: failed to open stream: No such file or directory in /home/scrumwrw/public_html/new/wp-content/plugins/event-espresso/gateways/atos/settings.php on line 75

All other pages seem to display OK. Just purchased and really need to start set up and development work so would appreciate a speedy response. Thank you.


Anonymous

October 11, 2013 at 6:08 am

Hi Amy,

Is the WordPress site you have installed Event Espresso on a Multi-site install?


Amy Bridge

October 12, 2013 at 3:15 pm

No – single site


Anonymous

October 14, 2013 at 2:47 am

Hi Amy,

Can you try de-activating then re-activating Event Espresso please?

That code usually indicates a call to a function that does not exist. organization_config_mnu() is the function called when ‘Event Espresso’ is clicked which is the same as the ‘General Settings’ link.

You could also try downloading a fresh copy of Event Espresso and replacing your current version with that.

Failing that could you send us your login details so we can investigate further? Is so please use http://staging.eventespresso.com/send-login-details/
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Status: closed

Updated by Anonymous 11 years, 3 months ago ago

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