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Empty Cart

Posted: October 20, 2012 at 9:59 am

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Laney Poire

    October 20, 2012 at 9:59 am

    Hi,

    I am getting an Empty Cart notice once a user has registered for an event and is redirected to PayPal.

    I have tried setting up the listings two ways ….
    First way .
    [ESPRESSO_CART_LINK anchor=’http://crowleyfl.org/crowleyfolkschool/files/2012/10/button_addtocart.jpg’ direct_to_cart=1 moving_to_cart=”Redirecting to cart…”]
    .(URL: http://crowleyfolkschool.org/classes/calendar/event-registration/?regevent_action=register&event_id=26).
    I have saved the code through the HTML viewer which my theme adds the paragraph code and I don’t know how to get it to stop. .
    I also tried saving it through the Visual editor which makes the button disappear. Both ways give me the Empty cart notice in PayPal.
    .
    The second way.
    [ESPRESSO_CART_LINK] .
    (URL: http://crowleyfolkschool.org/classes/calendar/event-registration/?regevent_action=register&event_id=25) .
    I entered the short code through the HTML Editor but saved it when I was in VISUAL editor. I have also tried all of the ways mentioned above and I am still getting the Empty cart notice..

    What am I doing wrong? Please help. Thank you.

    • This topic was modified 11 years, 11 months ago by Laney Poire.


    Laney Poire

      October 20, 2012 at 10:04 am

      Forgot to mention adding [raw] does not work.


      Seth Shoultes

      • Support Staff

      October 20, 2012 at 10:16 am

      I’m not at a computer, so I tried that page from my phone and it went all the way to PayPal. There was also a total in the PayPal cart.

      What browser are you using? Have you tried a different browser?


      Laney Poire

        October 20, 2012 at 10:21 am

        I’m using Firefox 16.0.1. I have cleared my cache and refreshed the page with no luck.

        I just tried it on Safari and Chrome and it works there. Sorry, I should have thought of that before contacting you.

        Thank you for responding on a Saturday… very much appreciated


        Dean

        • Support Staff

        October 22, 2012 at 12:50 am

        Hey Laney,

        Tested with Firefox 13 (maybe I should have updated earlier!) and both links took me to PayPal with amounts in the cart.

        I updated to 16.01 and had no issues there either, PayPal showed the cart contents correctly.

        I cant see any other obvious issues.


        Laney Poire

          October 22, 2012 at 10:02 am

          Must have been something goofy in my system that day … everything is working smoothly now.

          THANK YOU for all of your support and time.

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