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Emails with Bluehost no emails with Dreamhost? | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Emails with Bluehost no emails with Dreamhost?

Emails with Bluehost no emails with Dreamhost?

Posted: April 9, 2014 at 10:24 am

Viewing 8 reply threads


Donald McClain

April 9, 2014 at 10:24 am

Baffling Event espresso emails confirmation when hostted by Bluehost, same setup on Dreamhost no emails are sent, any ideas?


Lorenzo Orlando Caum

  • Support Staff

    •

April 9, 2014 at 10:37 am

Hi Donald,

Is your WordPress site sending out regular WP notifications such as password resets and new user emails?

—
Lorenzo


Donald McClain

April 9, 2014 at 10:41 am

No, how would I test that without changing password, create a new user?


Lorenzo Orlando Caum

  • Support Staff

    •

April 9, 2014 at 10:47 am

Hello,

You can just logout of the WordPress admin and go to the WP login page and try to reset the password (there is a small link).

Its a two-step process so you can just request a new password but not confirm.

Let me know if any emails are received.

—
Lorenzo


Donald McClain

April 9, 2014 at 10:56 am

yes it came right through

redacted-loc


Lorenzo Orlando Caum

  • Support Staff

    •

April 9, 2014 at 11:31 am

Alright great. Could you install this email audit plugin and activate it:

http://wordpress.org/plugins/email-log/

Then try resending a registration details email through the Attendee reports page.

Then check the email log to see if anything is recorded.

—
Lorenzo


Donald McClain

April 9, 2014 at 11:57 am

don’t see anything, see snippet, you can have the login if it would help
http://d1finishline.com/d1support/screenshot-6.png


Lorenzo Orlando Caum

  • Support Staff

    •

April 9, 2014 at 12:03 pm

Try reinstalling the software through WordPress admin –> Plugins. You can download a new copy from your Event Espresso account.

Also ensure that a valid email is set in the General Settings page for Event Espresso.

If that doesn’t help, then I recommend trying the Mandrill transactional email service:

http://staging.eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

They offer a free option and there is a WordPress plugin available.

—
Lorenzo


Donald McClain

April 9, 2014 at 12:09 pm

Thank you for the great support will follow through :-)


Donald McClain

April 9, 2014 at 12:36 pm

Mandrill opened the flood gates, emails working like a charm, thanks again
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Status: closed

Updated by Donald McClain 10 years, 9 months ago ago

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