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Emails to attendees not being sent | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Emails to attendees not being sent

Emails to attendees not being sent

Posted: October 9, 2013 at 2:25 pm

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Erica Marcano

October 9, 2013 at 2:25 pm

I just attempted to send an email to “all attendees”. I was informed that the email was successfully sent to 94 registrants, however, no one has actually received the email. What can I do to correct this issue? Course registrants need to receive this email as it contains pertinent course info.

Wordpress version is 3.6.1


Dean

  • Support Staff

    •

October 10, 2013 at 3:52 am

Hi,

Event Espresso uses the default WordPress mail code. If your emails are not being sent out it is possible that it is due to the server either not being set up correctly or having a low email threshold.

Emails sent are not throttled.

I would start by checking that single emails are going out ok.

You could try a thirdparty plugin such as WP Mail SMTP or a third party service such as Mandrill or Postmarkapp.
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Status: closed

Updated by Dean 11 years, 4 months ago ago

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