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Emails Not Being Sent

Posted: September 7, 2012 at 2:10 am

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Stuart Hayes

    September 7, 2012 at 2:10 am

    Hi, Just installed plugin can’t get emails to send out…

    have main email set in Settings Primary contact email:

    and Send payment confirmation emails? – Yes Send registration confirmation emails before payment is received? – Yes Use fancy email headers? – No

    and in the event itself: Send custom confirmation emails for this event? – No

    What else am I missing?

    Thanks

    • This topic was modified 12 years, 1 month ago by Stuart Hayes.


    Dean

    • Support Staff

    September 7, 2012 at 2:33 am

    Hello Stuart,

    It should work fine. Is this a live server or offline server?


    Stuart Hayes

      September 7, 2012 at 3:39 pm

      it is a live server – it has a Windows .net back end – is their something I should ask the server admin to check or enable (I am only used to Linux backends)


      Dean

      • Support Staff

      September 9, 2012 at 11:59 pm

      Hi Stuart,

      Not sure on that myself, never used a .net server either. I would perhaps ask the server admin about it, see if anything is obviously setup wrong from their end.

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