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Emails going to Admin instead of Ticket purchaser | Event Espresso - Staging Server

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Emails going to Admin instead of Ticket purchaser

Posted: September 6, 2013 at 11:37 pm

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Alex Chambers

September 6, 2013 at 11:37 pm

Hi – I am setting up an event (beginner) and when I test it I am receiving the ticket information as Admin, rather than the person buying the ticket. I have the “send payment confirmation” turned to yes and the fancy headers turned off etc…any ideas?? Thank you


Dean

  • Support Staff

    •

September 9, 2013 at 2:13 am

Hi Alex,

When someone registers two emails are sent out, one to the admin and one to the person registering.

When testing do you complete the payment so the registrant is marked as Completed? If not, is the setting “Send registration confirmation emails before payment is received?” set to yes? (Event Espresso -> General Settings)
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Status: closed

Updated by Dean 11 years, 5 months ago ago

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