Support

Home Forums Event Espresso Premium Email & Phone Details in Ticket

Email & Phone Details in Ticket

Posted: October 3, 2012 at 6:16 am

Viewing 4 reply threads


Wealth Mentors

    October 3, 2012 at 6:16 am

    How do I customise the ticket to show attendee’s email address and phone number?


    Dean

    • Support Staff

    October 3, 2012 at 6:31 am

    Hello,

    The ticket templates currently can only use these template tags http://staging.eventespresso.com/wiki/espresso-ticketing/#template-tags


    Dean

    • Support Staff

    October 4, 2012 at 12:00 am

    Hello again,

    It looks like the documentation didnt contain all the facts. There is in fact an additional shortcode you can use called answers

    You can use it with custom questions and it should work just fine with normal questions as well.

    The format is [answer_Your question here]

    [answer_email] [answer_telephone number]
    

    The docs have been updated http://staging.eventespresso.com/wiki/espresso-ticketing/#template-tags


    Wealth Mentors

      October 5, 2012 at 1:16 am

      I am wondering why we should set up questions to ask for attendees email and handphone number. which they have already provided at the point of registration.

      Also how can I put the DAY (eg. mon, tue) inside the ticket. eg. Date: October 11, 2012 to be shown as Date: Thursday October 11, 2012.


      Dean

      • Support Staff

      October 5, 2012 at 1:57 am

      I am wondering why we should set up questions to ask for attendees email and handphone number. which they have already provided at the point of registration.

      Not sure what you mean here, but it depends on what info you need as the event organiser. As a default the plugin only requires first and last names and email to function.

      Regarding the day, the ticket takes it from the the WordPress General Settings date format, so you can change that. So for example to have Friday October 5th 2012 you would add the custom date format of l F jS Y.

      This will change the date format across the site and plugin though, so all dates will show the same format.

      screenshot

      Viewing 4 reply threads

      The support post ‘Email & Phone Details in Ticket’ is closed to new replies.

      Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

      Event Espresso - Staging Server