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EMAIL NOT WORKING | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › EMAIL NOT WORKING

EMAIL NOT WORKING

Posted: December 18, 2013 at 12:16 pm

Viewing 2 reply threads


Dale Harrison

December 18, 2013 at 12:16 pm

Can you please advise what would cause the email not to work. It is not sending any conformation emails at all.

Send payment confirmation emails? set to yes

Send registration confirmation emails before payment is received? set to yes

Use fancy email headers? set to yes

current version of Event Espresso is 3.1.36.1.P

using WordPress 3.5.1

http://thedriversadvantage.com/about/event_mainegistration/


Jonathan Wilson

  • Support Staff

    •

December 18, 2013 at 1:56 pm

Hi Dale,

First of all, we highly recommend updating to the latest version of WordPress. Event Espresso has changes to accommodate for the latest versions, which could cause issues if used on older versions of WordPress.

With that said, are your emails going to spam? Have you tried using a plugin like WP SMTP? http://wordpress.org/plugins/wp-smtp/


Garth

  • Support Staff

    •

December 18, 2013 at 3:08 pm

Dale,

Can you also give us more information about when this stopped working? Jon is right that it might be a compatibility with an old version of WordPress. Do you have any other plugins that might be conflicting with EE?
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Status: closed

Updated by Garth 11 years, 1 month ago ago

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