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Email confirmation displaying venue location in weird format | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Email confirmation displaying venue location in weird format

Email confirmation displaying venue location in weird format

Posted: February 21, 2013 at 1:04 am

Viewing 3 reply threads


Wayne York

February 21, 2013 at 1:04 am

WordPress Version: WordPress 3.5.1
Event Espresso Version: Version 3.1.30.7P
Every time there is an update to either WordPress or EE, I install it. There have been multiple EE updates over the past few weeks.
Website address: http://www.cpnaz.com/event-registration/

I set up a sample event on the website shown above. I registered as an attendee to sample the system. Each attendee is supposed to receive an email as follows:

[fname] [lname],

Thank you for registering for the [event]. Your registration has been received. Your registration identification number is [registration_id].

This event will take place on [start_date] from [start_time] to [end_time] at [venue_title], [venue_address] ([venue_url]). For a map, click [google_map_link].

If you have not done so already, please submit your payment in the amount of [cost]. Click here to review your payment information [payment_url].

If you have any questions, please direct them to [contact]. Thank you again for your support! God bless.

[edit_attendee_link]

When the email is received the formatting looks mostly OK, but the 3rd line looks like this:

This event will take place on 08/03/2013 from 8:00 am to 2:00 pm at Connecting Point, 3200 E. Monte Vista Ave.
P.O. Box 98
Denair, CA
95316
USA (http://www.cpnaz.com). For a map, click Map and Directions.

Why are the first two parts of the address on one line, with each subsequent part of the address on their own line? How can I get this to show up in a more professional, uniform manner?


Dean

  • Support Staff

    •

February 21, 2013 at 5:52 am

HI Wayne,

I am not sure why the name and first line of address are not auto line breaking, but in your email just hit enter after the “at” and “[venue_title]”

This event will take place on [start_date] from [start_time] to [end_time] at 
[venue_title],
[venue_address] ([venue_url]). For a map, click [google_map_link].

And that will format with each on a single line.


Wayne York

February 22, 2013 at 7:52 pm

I suppose that’s a better option than what is happening now, but I would rather it all show up as a single line of text, even word wrapping as necessary. Is that possible?


Dean

  • Support Staff

    •

February 25, 2013 at 5:44 am

Hi Wayne,

I’m sorry, no it isn’t possible, not without editing core files.
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Updated by Dean 11 years, 11 months ago ago

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