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Electronic funds transfer button not clicking to display bank information | Event Espresso - Staging Server

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Electronic funds transfer button not clicking to display bank information

Posted: January 23, 2014 at 9:26 pm

Viewing 3 reply threads


Jillian de Beer

January 23, 2014 at 9:26 pm

Hi there, I have electronic funds transfer option on for payment. The button is there, you click, but nothing happens. Any ideas? Thank you!

site address is http://www.incredibledge.com


Dean

  • Support Staff

    •

January 24, 2014 at 4:55 am

Hi,

It is being caused by JavaScript errors.

Your theme (presumably) has hijacked the default jQuery loaded with WordPress. Your WordPress version should be loading jQuery 1.10.2, but is instead loading version 1.5.2

Due to changes in jQuery after that version there is an error as our code is looking for code in the newer version that obviously doesn’t exist.

There is another jQuery error as well but this may be related to having an older version loading.

You can resolve this by either:

Updating your theme to the latest version (with luck this issue will have been fixed)
Contacting the developer to obtain a fix
Fixing it yourself by changing the offending code (normally in the functions.php file).


Jillian de Beer

January 24, 2014 at 1:14 pm

Ah. great. That theme doesn’t have an update unfortunately. but, maybe I can find a jquery person to help. I may have to make a work around, but good to know why though. Thank you!


Dean

  • Support Staff

    •

January 27, 2014 at 1:32 am

No problem!
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The original Forum description...

Status: closed

Updated by Dean 10 years, 12 months ago ago

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