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EE4 search not working on manually added attendee

Posted: March 31, 2014 at 10:10 am

Viewing 5 reply threads


Paul Burwell

    March 31, 2014 at 10:10 am

    Hi,

    I added an attendee to an event manually by going to the registration list for an event and clicking the Add New Registration button at the top of the screen.

    Added attendee as per usual and the payment.

    But when I go to search I can’t find the attendee’s name (Rhonda). I can find her other registration, but not the new one I just added.

    Any ideas why?

    Paul


    Lorenzo Orlando Caum

    • Support Staff

    March 31, 2014 at 10:26 am

    Hi Paul,

    I’ve just run some testing with 4.1.10.reg and added multiple registrations through the WordPress admin.

    Then I went back to the Registrations page and ran individual searches and all of them came up.

    Are you running the latest software?


    Lorenzo


    Paul Burwell

      March 31, 2014 at 1:39 pm

      Lorenzo,

      Yes, I’m running the most recent version 4.1.10.reg.

      Paul


      Dean

      • Support Staff

      April 1, 2014 at 1:21 am

      Hi Paul,

      I have to say, I’m also not seeing any issues with the search.

      Is it possible to get your login details in order to look into this?

      If so, please send them via http://staging.eventespresso.com/send-login-details/

      NOTE: login details need to be Admin level and FTP details are appreciated.


      Paul Burwell

        April 1, 2014 at 9:10 am

        Login details sent.


        Dean

        • Support Staff

        April 2, 2014 at 3:52 am

        Hi Paul,

        I haven’t seen those login details come through, could you resend them please?

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