Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-sales domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the better-click-to-tweet domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-amazon domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-stats domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-seo domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114
EE4: Deleting Payments | Event Espresso - Staging Server

Support

Home › Forums › Event Espresso Premium › EE4: Deleting Payments

EE4: Deleting Payments

Posted: April 18, 2014 at 8:19 pm

Viewing 3 reply threads


Brian Stuart

April 18, 2014 at 8:19 pm

I am testing a new install of 4.2.1.reg with PayPal Standard gateway. I have a registration that I would like to delete but it’s locked. It belongs to a transaction that was refunded through PayPal. Hovering over the lock icon, the message says that I must “delete all payments attached to the related transaction first” before deleting the registration. How do I do that? There doesn’t seem to be a way to do that in the transactions list.

Thanks for any advice on how to do this.


Lorenzo Orlando Caum

  • Support Staff

    •

April 18, 2014 at 9:15 pm

Hi Brian,

You can do this when viewing the transaction details for this registration:

http://cl.ly/image/3j2F2x2U2u3Z

WP-admin –> Event Espresso –> Transactions.

Then click on the transaction. Scroll down and you should see a payment similar to the screenshot above. Click on the trash icon to remove it. Then approve the removal.

Cheers

—
Lorenzo


Brian Stuart

April 19, 2014 at 5:43 am

Thanks Lorenzo. I found it. I’m not familiar with the interface yet.

In case anybody has the same problem, go to WP-admin –> Event Espresso –> Transactions as Lorenzo said. Click on the “View Registration Details” icon in the transactions list for the transaction you’re interested in, then in the Registration Details look for the “View Transactions” button and click on that. Notice a “Transaction Details” drop down that is collapsed. Expand it and you’ll see the payment details. I never noticed it since it was collapsed by default.


Lorenzo Orlando Caum

  • Support Staff

    •

April 19, 2014 at 5:27 pm

Hey there Brian,

It sounds like it looked like this:

http://cl.ly/image/36232B0b2s3t

I’ve spun up a new site and it wasn’t hidden by default but we’ll do some more testing.

Have a great weekend!

—
Lorenzo
Viewing 3 reply threads

The support post ‘EE4: Deleting Payments’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

The original Forum description...

Status: closed

Updated by Lorenzo Orlando Caum 10 years, 9 months ago ago

Topic Tags

Notifications

This topic is: resolved
Event Espresso - Staging Server