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EE4--AIM merchent email reciept request/issue | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › EE4–AIM merchent email reciept request/issue

EE4–AIM merchent email reciept request/issue

Posted: February 27, 2014 at 12:08 pm

Viewing 3 reply threads


Seth Huckstead

February 27, 2014 at 12:08 pm

I was wondering if there is a way to get the Event Transaction to populate the Authorize.net “Description” line on the receipt generated by the gateway? My book keeper would like to know who or what generated the transaction, but the description line form Auth.net is blank. This is the email notification from Auth.net, not from EE4.


Josh

February 28, 2014 at 10:58 am

Hi Seth,

I’m seeing something different on the email reciepts from Authorize.net. In the Description field it has the name of the ticket followed by (For Event Name).

Are you using any other plugins on the site that process payments with Authorize.net AIM? I’m wondering if something is causing a conflict.


Seth Huckstead

February 28, 2014 at 11:17 am

We are using gravity forms as well to capture donations.


Sidney Harrell

  • Support Staff

    •

February 28, 2014 at 1:11 pm

I’ve raised a ticket for the issue, and submitted a proposed change for the 4.1.9 release, so hopefully it will show up in an update for you within a couple of days.
Currently, the items have the description attached to them, but the whole order does not. So your bookkeeper may be able to use that information to match up past transactions.
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Status: closed

Updated by Sidney Harrell 10 years, 12 months ago ago

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