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EE 4: Cant register | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › EE 4: Cant register

EE 4: Cant register

Posted: March 7, 2014 at 12:49 pm

Viewing 8 reply threads


Jason

March 7, 2014 at 12:49 pm

Randomly, my users are not able to register for events, they select the number of tickets and are forwarded not properly forwarded to step 1.

The screen looks like it refreshes, but actually loaded the URL – ee=process_ticket_selections and then nothing else happens.

Thanks.

http://www.theminimakers.com/events/


Jason

March 7, 2014 at 1:12 pm

I believe this is the same issue as a prior post, user that are logged in do not have a problem.

http://staging.eventespresso.com/topic/register-button-only-works-with-users-logged-in/


Lorenzo Orlando Caum

  • Support Staff

    •

March 7, 2014 at 2:29 pm

Hi Jason,

Could you go to WordPress admin –> Event Espresso –> General settings –> Critical Pages and double-check that all pages have the following:

Page Status OK Shortcode OK

Also, did you create a new WordPress page for your events list page?

—
Lorenzo


Jason

March 7, 2014 at 3:02 pm

All state OK page and shortcode.

I did not create a new page, trying to go off events pages.


Jason

March 7, 2014 at 3:04 pm

The registration works fine if I am logged in.


Josh

March 7, 2014 at 3:11 pm

Hi Jason,

This might be a plugin conflict. You can rule this out by temporarily deactivating any other installed WordPress plugins.


Lorenzo Orlando Caum

  • Support Staff

    •

March 7, 2014 at 5:12 pm

Hi Jason,

This appears to now be working. Could you please share how you corrected this issue?

—
Lorenzo


Jason

March 7, 2014 at 6:32 pm

Sorry… got side track posting. Yup fixed it. It was a conflict with a Security plugin. I had it restricted too much.


Lorenzo Orlando Caum

  • Support Staff

    •

March 7, 2014 at 8:08 pm

Thanks for letting us know! Have a great weekend.

—
Lorenzo
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The original Forum description...

Status: closed

Updated by Lorenzo Orlando Caum 10 years, 10 months ago ago

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