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Duplicate events being created in infusionsoft

Posted: April 11, 2014 at 10:55 pm

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Darryn Hope

    April 11, 2014 at 10:55 pm

    NOTE: (Please note that no appropriate forum available in drop-down)
    MY ISSUE: Every time a registration is sent from event espresso to infusionsoft (through your integration) a new product is created even if that product/event already exists. I now have up to 20 of the same product in infusionsoft with identical sku’s. Is there a setting or fix for this?


    Dean

    • Support Staff

    April 14, 2014 at 2:02 am

    Hi Darryn,

    This is the right forum so no problems there.

    We are aware of this issue and are currently working on a fix for it which should be included in the next release.


    Darryn Hope

      April 14, 2014 at 8:46 am

      ok , I noticed that this issue has been going on since before November so I hope it can be resolved soon as this is a paid plugin

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