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Double confirmation emails (check/money order) | Event Espresso - Staging Server

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Double confirmation emails (check/money order)

Posted: August 25, 2013 at 7:08 am

Viewing 4 reply threads


Sjoerd van Gurp

August 25, 2013 at 7:08 am

Hi,

On our ticketingsystem we have three different payment options (iDeal, Paypal and check/money order) When ppl choose the last one (which we use for payment at the door) the system sends an double confirmation email. I can’t figure out what is happening. I found this topic but that doesn’t solve the problem.

Looking forward to your advise.

Sjoerd


Dean

  • Support Staff

    •

August 26, 2013 at 6:18 am

Hi Sjoerd,

Do you have a link to the event registration page please, so I can test it.

Thanks


Sjoerd van Gurp

August 26, 2013 at 2:41 pm

Hi Dean,

The link is: eenakterfestivalbreda.nl/?page_id=98 and the problem is with the option ‘Betalen aan de deur’


Sidney Harrell

  • Support Staff

    •

August 26, 2013 at 4:19 pm

It appears to be a javascript problem. When I go through the registration process with javascript turned off, I get one email. When I go through the registration process with javascript turned on, I get two emails. It may have something to do with the iFrame with the advertisement in it.


Sjoerd van Gurp

September 1, 2013 at 3:00 am

I got rid of the advertisment and the double confirmation mails are history.

Thanks for your help, I’d never figured this out by myself…!
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The original Forum description...

Status: closed

Updated by Sjoerd van Gurp 11 years, 6 months ago ago

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