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Doube charge being sent to PayPal | Event Espresso - Staging Server

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Doube charge being sent to PayPal

Posted: March 14, 2014 at 12:52 pm

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Matt Cook

March 14, 2014 at 12:52 pm

When a user completes a booking for more than one child they seem to be getting two charges into PayPal payment screen.

For example –

http://www.kstennis.co.uk/event-registration/?ee=1960

When you add an additional attendee to the booking it seems to send two seperate items through to PayPal. So instead of Paying £38 for 3 children, it wants to charge £76.

Any ideas?

Matt


Josh

March 14, 2014 at 1:06 pm

Hi Matt,

I looked at the registration form you have set up and it turns out that this is the way Event Espresso is supposed to work. The number of attendees added to the registration will be multiplied by the price of the selected ticket. With the sort of price structure you have set up, it would be best to set “Allow Group Registrations” to No in the Event options section of the event editor.

If you require capturing additional attendee info then you can add additional attendee fields to the primary group of questions.

The other option is to set the price option to $16 per ticket, and offer discount codes for those who register more than one child.
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Status: closed

Updated by Josh 10 years, 10 months ago ago

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