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Display Issues with REM

Posted: October 22, 2012 at 12:49 pm

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Bill Kaczor

    October 22, 2012 at 12:49 pm

    I’m having the same issues that were described in this thread: http://staging.eventespresso.com/topic/recurring-events-help-needed-further-help-requested

    But replacing the event_list.php file with the one from GitHub caused an entirely different problem to occur. I’m trying to display events within their category, and the event_list.php file seems to be causing the link to themeroller to get dropped and the shortcodes within the events are being displayed ‘as is’.

    Here’s an event displayed through its own URL: http://www.ancestralknowledge.org/event-registration/?ee=214

    And here is same event when it’s displayed on a category page with the new event_list.php: http://www.ancestralknowledge.org/event-registration/home-school-programs-ee/home-school-naturalist-program-maryland-gbhs-ii-2012-2013

    Help!

    • This topic was modified 11 years, 11 months ago by Bill Kaczor.


    Josh

      October 22, 2012 at 2:28 pm

      Hi Bill,

      The short answer to both of your questions is that the event_list_display.php template that’s included with the recurring events manager templates does not support themeroller or short descriptions that include shortcodes. I made a few modifications to the event_list_display.php template from the REM add-on and posted them to github here:
      https://gist.github.com/3933889

      You could try using that one instead of the one that is included with the REM add-on. Please note that in this case it would be best to hide the add to cart link from the event list by placing the <!-- more --> tag right before it in the description.


      Bill Kaczor

        October 22, 2012 at 3:09 pm

        Thanks, Josh! That definitely solved the Themeroller problem.

        Now I have a few new problems:
        – It only lists one event in the category (there are actually 2)
        – Every venue in my venue manager is being displayed rather than the one assigned to the specific event
        – I want these to display the short descriptions, not the entire event. I had that working prior to swapping out the new pages from GitHub. How do I get that back?

        Working sample page can be seen here:
        http://www.ancestralknowledge.org/event-registration/home-school-programs-ee/home-school-naturalist-program-maryland-gbhs-ii-2012-2013


        Josh

          October 22, 2012 at 3:25 pm

          Which page is only displaying one event, and what is the shortcode on that page?

          Try using [ESPRESSO_VENUE] with the venue ID that you’d like to display. Example:
          [ESPRESSO_VENUE id=”3″]

          You can use the <!-- more --> tag as a separator to get short descriptions.


          Bill Kaczor

            October 22, 2012 at 3:55 pm

            The “more” tag sends me into a different list of problems, so I haven’t been using it. Man, I wish I had a screenshot of what things looked like before this all fell apart.

            Let me try to explain a little better. Prior to today, the sample page that I’ve been linking to here has been working in the following manner:
            – The page was generated in WP with this shortcode in the body:
            [EVENT_LIST category_identifier=maryland-gbhs-2 show_expired=true show_recurrence=true]
            – There are 2 events in this category
            – These events were being displayed in the following encapsulated format:
            Title of Event
            Featured image
            Price
            Date
            Meta Description
            View Details link

            How do I get that format back? I haven’t changed the shortcode in the body of the WP page. Only the EE templates have been swapped out.

            Other outstanding problems:
            – The Events List shortcode is not grabbing all of the events in the category
            – In addition to not displaying the Event List, it is selecting and displaying one event in full, and it is displaying it in a strange way (i.e., displaying ALL venues in my event manager, and not the one assigned to the event)

            Does that clarify at all what I’m struggling with?


            Josh

              October 23, 2012 at 10:29 am

              Hi Bill,

              What is happening when you use the more tag? It should stop the content below it from loading up into the event list. If it’s doing something else, you might try switching to another theme to see if there’s a theme function that’s altering the way the excerpt displays.

              I’m going to need some time to sort out the issues with the description. Please note that originally, the recurring events templates did not support displaying shortcode content in the event list, only excerpts that did not include shortcode content.

              I tested out the issue with the 2nd group of events not showing and both are showing up. Here’s the steps I took to try to reproduce the issue:

              Created a category.

              Created two groups of recurring events, and assigned all events in both groups to this category.

              Created a page and added the shortcode:
              [EVENT_LIST category_identifier=catID]


              Bill Kaczor

                October 23, 2012 at 1:55 pm

                There’s nothing wrong with the functionality of “more”, it just doesn’t suit our needs (too long and unnecessary to explain).

                I have “Display short descriptions in the event listings” set to “yes” in my Template settings, but the new event_list_display.php from GitHub seems to ignore that setting.

                In my panic I forgot that I customized my event_list_display.php a few weeks ago, so I’m working on adding that custom code back in to grab the featured image and meta text.

                I have no clue why all of the maps were showing up, but now that I started customizing code it seems to have disappeared.

                The category shortcode is working for for open workshops, but adding ” show_expired=true” is not displaying closed workshops.

                http://wp.me/PLr84-1cu

                Slow progress – almost there! Can you look into the expired events not showing up? Thanks, Josh!


                Bill Kaczor

                  October 23, 2012 at 4:36 pm

                  Ugh! This is miserable. I’ve given up on using the REM templates, and tried to go back to the regular event-list_display.php file that I modified. So I’m back to the beginning. Now my category page looks like this:
                  http://wp.me/PLr84-1ay

                  This is showing both workshops in the category, so that’s working.
                  Here is the problem:
                  – Both workshops are held on multiple dates. I created them both the same way, manually choosing the dates when I created each workshop.
                  – The first workshop only displays the first date, and a site user can simply click on the “View Details” to sign up for the whole course. That’s how I want them all to work!
                  – The second workshop has been blown apart and every single class in the series is being shown

                  I’m trying to achieve what was discussed here:
                  http://staging.eventespresso.com/forums/2011/12/multiple-dates-for-one-course/comment-page-1/#comment-15094

                  This is not an event where people can choose what date they want to attend. This is one workshop that meets multiple times. That’s the primary structure for most of our workshops so I really need to figure this out.


                  Josh

                    October 23, 2012 at 6:43 pm

                    Hi Bill,

                    I’m sorry to hear that you’re having trouble with setting this up. I think you’re on the right track with not using the REM templates. The REM templates should only be used in cases where you offer specific dates to be selected.

                    One thing you could try is create a category and assign only the workshop choices to this category. Then you can display the workshop choices in the event list. All of the other dates will not appear in that list.


                    Bill Kaczor

                      October 24, 2012 at 12:12 pm

                      Hi Josh – Yes, that’s what I did in the beginning. I have workshops assigned to categories, and I’m trying to display both current and past workshops on a page using the following shortcode: [EVENT_LIST category_identifier=nova-north show_expired=true]

                      The workshops in this category (and in most categories) take place over several days. The current outstanding problem is that I only want the first date to display in the event list. Sometimes this works, sometimes it doesn’t. I have no idea why.

                      On the page I’ve been referencing (http://wp.me/PLr84-1b0), you will see that the very first workshop – Virginia Home School Naturalist Program: NOVA North (Autumn Session) – displays the way I want it to.

                      The second workshop – Virginia Home School Naturalist Program: NOVA North (Winter Session) – is listing every single date separately. This is NOT what I want.

                      Both of those workshops were created the same way. What could possibly be causing them to do this? Thanks for your continued patience and support – I really appreciate it!

                      • This reply was modified 11 years, 11 months ago by Bill Kaczor.


                      Josh

                        October 24, 2012 at 1:00 pm

                        Here’s the specific information I need to know:

                        What is the shortcode being used on this page? Specifically, is there a category parameter in the shortcode, and if so, which category?

                        With workshop #1, are all the event dates in this workshop in the category? If yes, what is the status of these events?

                        With workshop #2, are all the event dates in this workshop in the category?


                        Bill Kaczor

                          October 24, 2012 at 1:23 pm

                          Josh, the shortcode I’m using is the one I posted above:
                          [EVENT_LIST category_identifier=nova-north show_expired=true]

                          The workshop listed first – Autumn – is closed because the dates are past. All instances of that workshop are in the “nova-north” category.

                          The second workshop – Winter – is open for registration, and all instances are also in the “nova-north” category.

                          Is it possible to give you a login to my WP install for you to take a closer look at what’s going on?


                          Bill Kaczor

                            October 24, 2012 at 4:18 pm

                            Update: I replaced the EVENT_LIST shortcode with the SINGLE_EVENT shortcode on my live pages because it is causing too many problems for people trying to sign up.

                            I still want to get to the bottom of why some workshops with multiple dates display only the first date (which is what I want) when using the EVENT_LIST shortcode and why others end up listing every date in the workshop (which is highyly problematic). So, I’ve left a private test page up using the same code and the same category example that has been discussed here:
                            http://wp.me/PLr84-1cu

                            Apologies for all the back and forth – this is a major problem for us right now as we recently posted several workshops that people are trying to sign up for, but they’re getting confused because of the display problem.


                            Josh

                              October 25, 2012 at 7:50 am

                              Hi Bill,

                              Sorry to hear about all the trouble you’re having with getting the events to display consistently. I can look at the admin if you can send log in credentials via our contact form:
                              http://staging.eventespresso.com/contact/

                              Select the “I am sending login info as requested” department form.


                              Josh

                                October 25, 2012 at 12:35 pm

                                Hi Yoli,

                                Please take a close look at the categories that these events are assigned to:

                                Of the four events titled:
                                Maryland Home School Naturalist Program: GBHS I (Autumn Session)

                                Only the class that met on Sept. 10th is assigned to the “Virginia Homeschool Naturalist Program: NOVA North” category.

                                If you check the events that are titled: “Virginia Home School Naturalist Program: NOVA North (Winter Session)”, they are all assigned to the “Virginia Homeschool Naturalist Program: NOVA North” catgory.

                                So this shortcode:

                                [EVENT_LIST category_identifier=nova-north show_expired=true show_secondary=false]

                                will display all the non-waitlist events with the the category of:
                                Virginia Homeschool Naturalist Program: NOVA North

                                If you un-assign the events from this category, they’ll no longer appear on this page.

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