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Disappearing Questions and Question Groups | Event Espresso - Staging Server

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Disappearing Questions and Question Groups

Posted: December 22, 2012 at 12:02 pm

Viewing 7 reply threads


RASP Runkle After School Program

December 22, 2012 at 12:02 pm

Questions and Question Groups have disappeared from the interface and EE doesn’t see them. The questions, however, are still in the database. What happened and how do I get them back? Note that I was going through some events and changing the event registration end date to close the registration earlier.

WP: 3.4.2
EE: 3.1.28.5.P

I’m planning on upgrading soon, but the site is being used to register users for events right now and it is not a good time to upgrade.


Dean

  • Support Staff

    •

December 24, 2012 at 1:09 am

Hi,

I would strongly advise you to update sooner rather than later, we had a few issues in 3.1.28.5 that have since been resolved including missing questions.


RASP Runkle After School Program

December 27, 2012 at 6:33 pm

I have updated to WP 3.5 and EE 3.1.29.1.P and the questions are still not appearing in wordpress, but I can see them in the database.

I looked at some of my attendees and it appeared that after the 60th registration, things broke. I have no idea why.


RASP Runkle After School Program

December 27, 2012 at 6:34 pm

More details: When I try to register for a class, the information appears, but in Event Overview in the Dashboard, I see nothing.


RASP Runkle After School Program

December 27, 2012 at 6:37 pm

I also get this error when trying to “Update Record” on a registration for which the answers to questions are missing:

Warning: Invalid argument supplied for foreach() in /home/rasprogram/rasp.dreamhosters.com/wp-content/plugins/event-espresso/includes/admin-reports/edit_attendee_record.php on line 276


RASP Runkle After School Program

December 27, 2012 at 6:45 pm

Ah ha. Something I’ve noticed:

I had deactivated the Permissions (BASIC) plugin and all the questions disappeared.


RASP Runkle After School Program

December 27, 2012 at 7:10 pm

It looks like my problem now is that for three of the attendees, I cannot see their answers to the questions. Their answers are in the database, but I cannot view them via the Event Overview.


Chris Reynolds

  • Support Staff

    •

January 1, 2013 at 12:46 pm

Can you deactivate all the R&P plugins and see if the questions menu items reappear? If so, you need to verify that the account you are using to access Event Espresso has permission to use and access the Questions and Question Groups pages.
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The original Forum description...

Status: closed

Updated by Chris Reynolds 12 years ago ago

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