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Custom gateway & ticket module : not sending additional registrants email | Event Espresso - Staging Server

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Custom gateway & ticket module : not sending additional registrants email

Posted: December 6, 2013 at 10:42 am

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SageCommunications

December 6, 2013 at 10:42 am

I had to develop a custom payment gateway to interact with our institutions Cashnet by HigherOne payment system. I followed examples and documentation on the website, and it works fine as far as receiving payments, however because of the way the response from Cashnet comes through, it only sends the primary user’s registration ID back to the processor. In doing so, only the primary user receives and email with a link to their ticket purchased through the installed ticket module. The other users are marked as paid, but don’t receive a confirmation email. Any ideas how to send either A) all ticket links in the confirmation email/display on confirmation page or B) send an email to the additional attendees.


Sidney Harrell

  • Support Staff

    •

December 9, 2013 at 10:29 am

The payment confirmation email only goes out to the primary attendee. However, the registration confirmation email should go out to all attendees. I would suggest setting “Send registration confirmation emails before payment is received?” to No in EE->general settings->email settings and putting the ticket link in the registration confirmation email.
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Status: closed

Updated by Sidney Harrell 11 years, 1 month ago ago

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