Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-sales domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the better-click-to-tweet domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-amazon domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-stats domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-seo domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114
Custom Confirmation Emails not going out | Event Espresso - Staging Server

Support

Home › Forums › Event Espresso Premium › Custom Confirmation Emails not going out

Custom Confirmation Emails not going out

Posted: May 30, 2013 at 10:01 am

Viewing 2 reply threads


monroe

May 30, 2013 at 10:01 am

I’m loving the product, but I’m having a serious problem.

I have created a custom email to be sent to ticket buyers of some events that includes a promo code for use on future events. I have set that email up as the email to be used when confirming payment, and selected yes to use custom emails.

I haven’t been able to try it with paypal yet, and that may be working, but it doesn’t matter. Most of my client’s customers pay by check. When I confirm check recieved, the email that goes out is the standard one, not the custom one I selected, even if I select it on the payment details screen.


Jonathan Wilson

  • Support Staff

    •

May 30, 2013 at 11:39 am

Hello Monroe,

I will have to test this and see if I can recreate the issue. But for the time being, you can choose not to send an email when you update their payment. Then you can copy the email content and use the “Invoice/Payment Reminder” email feature to the right.


Jonathan Wilson

  • Support Staff

    •

May 30, 2013 at 11:46 am

I was able to recreate this. I created a ticket for our development team to address the issue.
Viewing 2 reply threads

The support post ‘Custom Confirmation Emails not going out’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

The original Forum description...

Status: closed

Updated by Jonathan Wilson 11 years, 9 months ago ago

Topic Tags

Tagged: , ,

Notifications

This topic is: not resolved
Event Espresso - Staging Server