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Critical Pages 404 Error | Event Espresso - Staging Server

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Critical Pages 404 Error

Posted: March 7, 2014 at 1:15 pm

Viewing 10 reply threads


ASTD Cascadia Chapter

March 7, 2014 at 1:15 pm

On the critical pages and shortcodes admin dashboard all of the pages and shortcodes say “status okay.” I have checked and all the pages are created and the shortcodes exist on the pages. However, when I click on view page I get a 404 Error.

What do you think is the issue?

Thanks!


Jonathan Wilson

  • Support Staff

March 7, 2014 at 1:34 pm

Hi there,

Are the pages Published and not in Draft mode?


ASTD Cascadia Chapter

March 7, 2014 at 1:37 pm

Yes, they are published and set to public.

Not sure how this is related but when I try to register for an event I am also getting a 404 error.


Jonathan Wilson

  • Support Staff

March 7, 2014 at 1:43 pm

Okay. Can you try to reset your permalinks? Go to Settings > Permalinks > Select Post Name, then click Save.

Let me know if the issue still persists.


ASTD Cascadia Chapter

March 7, 2014 at 1:55 pm

Problem persists.


Lorenzo Orlando Caum

  • Support Staff

March 7, 2014 at 2:12 pm

Hello,

Do you also see this issue if you temporarily disable other plugins?

You can temporarily disable all plugins through WordPress admin –> Plugins. Then reactivate Event Espresso.

From here, go to Settings –> Permalinks and re-save your existing settings.

Also, could you share a link to an event page?


Lorenzo


ASTD Cascadia Chapter

March 7, 2014 at 4:01 pm

Deactivated all plugins except EE4. Problem persists.

http://astdcascadiatest.org/events/event-registration/


Lorenzo Orlando Caum

  • Support Staff

March 7, 2014 at 4:27 pm

Hello, this is your events listing page:

http://astdcascadiatest.org/events/

Here is one of your single events page:

http://astdcascadiatest.org/events/trends-in-visual-design/

Could you please completely remove this page through WordPress admin –> Pages:

http://astdcascadiatest.org/events/events-registration/


Lorenzo


ASTD Cascadia Chapter

March 7, 2014 at 5:15 pm

I deleted the page and now I am getting a “Page visibility” error on the critical pages dashboard. I am also still getting the 404 error on all the other critical pages.


Lorenzo Orlando Caum

  • Support Staff

March 7, 2014 at 5:25 pm

Could you please create and share a temporary WordPress admin login so I can take a closer look?

https://staging.eventespresso.com/send-login-details/


Lorenzo


Lorenzo Orlando Caum

  • Support Staff

March 8, 2014 at 9:50 am

Corrected by removing a duplicate shortcode and changing an existing page’s slug from /events/.

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