Arlen Nielsen
| August 27, 2013 at 4:13 pm Is there a phone number to contact anyone concerning my questions or issues? |
Jonathan Wilson
| August 27, 2013 at 4:18 pm Hi Arlen, We provide phone support for customers who have purchased Support Tokens. If you will post your questions here in the forums (each in a separate post), we will be more than happy to answer them here. |
Arlen Nielsen
| August 27, 2013 at 4:24 pm I’ve paid $175 for something that is very low on documentation, doesn’t work properly, I’ve tried getting some form of feedback over 2 weeks since I purchased it and have received a reply that I have to post to the forums, then the response int he forums was nothing to do with my question because someone didn’t read the question right. I’m a bit pissed at the moment to be frank. The issues that I have, I cannot find a solution on your support site, no one will answer any questions, and you want to keep wringing my wallet for more cash? Give me a break. BTW, this is the fastest response that I’ve received yet. Cheers!
Arlen |
Arlen Nielsen
| August 27, 2013 at 4:51 pm How can I resolve these issues? |
Sidney Harrell
| August 27, 2013 at 5:03 pm Our contact information can be found here: http://staging.eventespresso.com/contact/. The rationale for support via the forums vs. support via support tokens can be found here: http://staging.eventespresso.com/support/#faq |
