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Confirmation emails from "Wordpress" | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Confirmation emails from "WordPress"

Confirmation emails from "WordPress"

Posted: January 4, 2014 at 3:15 pm

Viewing 6 reply threads


Ted Lidie

January 4, 2014 at 3:15 pm

the confirmation emails that go to the customers says wordpress in the from field, instead of the name of the site.

please help


Frank Knippenberg

January 4, 2014 at 4:47 pm

Install the wp-mailfrom plugin that will solve your problem


Dean

  • Support Staff

    •

January 6, 2014 at 1:50 am

Hi Ted,

In the General Settings page of the Event Espresso menu, look for an option that is called “Use fancy headers” turn this to yes and save and the emails will use the Website name instead of WordPress.


Ted Lidie

January 6, 2014 at 1:25 pm

thnx


Jonathan Wilson

  • Support Staff

    •

January 6, 2014 at 3:12 pm

You’re quite welcome. Let us know if there is anything else we can do to help you.


Roman

January 9, 2014 at 6:18 am

I have the same problem. I turned off the “use fancy headers” because we have problems with the mails (some participants received just first line of the mail – information about automated response) and I saw there is a note, that some servers have problems with this – some servers have problems with sending this msg with this settings). So U recomment to instal the plugin? Thanx. Roman


Dean

  • Support Staff

    •

January 9, 2014 at 6:30 am

Hi Roman,

I don’t personally have any experience with the wp-mailfrom plugin but it might well resolve the issue. You could alos try using the “fancy headers” option and a plugin like wp mail smtp.
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Status: closed

Updated by Dean 11 years ago ago

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