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Confirm registered participants even if payment is incomplete | Event Espresso - Staging Server

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Confirm registered participants even if payment is incomplete

Posted: March 31, 2014 at 9:42 am

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Joshua Lenn

March 31, 2014 at 9:42 am

Hi!

How can we set up Event Espresso so that it automatically confirms attendees to the event once they have registered and confirmed their registration on the confirmation page, before they have paid?

We will use Event Espresso for classes and workshops that have limited number of spaces. And unless people are ticked of as confirmed, an unlimited amount of new people can still sign up to the event, rather than being referred to the waiting list.

Thanks!

WordPress 3.8.1 running Suffusion theme
Event Espresso – 3.1.36.4.P + all the add-ons included in the business license
We installed Event Espresso last week
Our website is not online yet


Lorenzo Orlando Caum

  • Support Staff

    •

March 31, 2014 at 10:07 am

Hi there Joshua,

I understand your explanation but this is typically reverse of what event admins want so I want to double-check.

Based on what you have described, if those settings are enabled, then I could go to your registration page and begin registration and then not complete payment.

This would then reserve a spot for me. If I repeated the process again, it would reserve another spot.

If this is what you would like to do, go to WP-admin –> Event Espresso –> General Settings –> Optional Event Settings. Then toggle the highlighted option in the screenshot below to Pending and save changes:

http://cl.ly/image/3U3C0y2b1F00

—
Lorenzo


Joshua Lenn

April 7, 2014 at 3:53 am

Thank you, that is exactly what we wanted, and it works!
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Status: closed

Updated by Joshua Lenn 10 years, 9 months ago ago

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