Support

Home Forums Event Espresso Premium Complete Purchase Button not showing up in Internet Explorer

Complete Purchase Button not showing up in Internet Explorer

Posted: July 19, 2013 at 8:23 am

Viewing 1 reply thread


joel brass

    July 19, 2013 at 8:23 am

    We have had several complaints from customers that they are not seeing a “Complete Purchase” Button on the Payment Page for Paypal Pro. I am able to reproduce the error in IE 10 with compatibility mode turned on. I am sure this affects other versions of IE too.

    The button shows up fine in firefox and chrome. There are many html validation errors in the template. I have tried cleaning them up, but this is not helping.

    Any ideas? Could this be a javascript issue? I Can DM you a link. I don’t want to post it here.

    Thanks,
    Joel


    Josh

      July 19, 2013 at 8:45 am

      Hi there,

      In most cases adding a meta tag to the head of the document will resolve this:

      <meta http-equiv="X-UA-Compatible" content="IE=edge" />
      Viewing 1 reply thread

      The support post ‘Complete Purchase Button not showing up in Internet Explorer’ is closed to new replies.

      Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

      Event Espresso - Staging Server