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Clicking 'Confirm Registration' adds person as attendee before payment is made | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Clicking 'Confirm Registration' adds person as attendee before payment is made

Clicking 'Confirm Registration' adds person as attendee before payment is made

Posted: December 5, 2012 at 5:25 pm

Viewing 3 reply threads


Scott Konradt

December 5, 2012 at 5:25 pm

The offline payment option seems backwards. When clicking the “Confirm Registration” button, it automatically adds the person to the attendees list (as status, pending) even before making the final decision to pay by invoice or check. In my opinion, the person should not be added as an attendee until he/she actually clicks the button and chooses to pay with an offline option. Otherwise, how are we suppose to hold the person responsible for saving his/her seat at the event?
Perhaps, I misunderstanding the process? Please advise.


Scott Konradt

December 5, 2012 at 6:33 pm

Even before clicking ‘Confirm Registration’ adds the person as an attendee. After pressing ‘Submit’ to submit the registration information, the person is then automatically added as an attendee before payment method is actually chosen.

EE Version 3.1.28.5.P


Scott Konradt

December 5, 2012 at 11:20 pm

Updating to the latest version 3.1.29 and flushing out outdated templates has seemed to correct the issue.


Dean

  • Support Staff

    •

December 6, 2012 at 6:30 am

Glad you got it resolved Scott.
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The original Forum description...

Status: closed

Updated by Dean 12 years, 2 months ago ago

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