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Dina Right
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January 6, 2014 at 6:09 pm
Can someone please tell me why all of a sudden the number that event espresso assigns to our class is on the class description, I dont see that I have the option to turn it off, I dont like it on there it is not needed.
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Dean
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January 7, 2014 at 12:14 am
Hi Dina,
I have only seen this happen previously when a template file has been modified either incorrectly or with some debug code left in. You will need to check the modified event_list.php and event_list_display.php to see if there is something outputting the event ID.
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Dina Right
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January 19, 2014 at 7:49 pm
I never edit anything I dont even know how and I am the only one with access. So I dont even know how to do what you stated. Sorry.
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Dean
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January 20, 2014 at 2:23 am
Hi Dina,
You have two template files in the uploads/espresso/templates folder, which are probably old templates moved for some reason.
If you go to Event Espresso > Template Settings and scroll to the bottom, you will see a Developers Only section.
It should list two files in green, it should look something like this http://take.ms/TrGp4
Click the Rename Templates Directory button. This will rename the directory and make the plugin use the default templates and it should resolve the number issue.
The old/modified files will remain in the uploads directory, in case you need them for any reason.
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Dina Right
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January 20, 2014 at 8:45 am
I see no description, sorry. here is what mine has:
Current Template Files:
attendee_list.php – Not Moved – (displays a list of attendees)
event_list.php – Moved – (logic for displaying the list of events)
event_list_display.php – Moved – (displays a list of events)
event_post.php – Not Moved – (create-a-post template)
payment_page.php – Not Moved – (displays your payment page text)
registration_page.php – Not Moved – (logic for displaying the registration form)
registration_page_display.php – Not Moved – (displays your registration form)
confirmation_display.php – Not Moved – (displays a confirmation page for free events)
return_payment.php – Not Moved – (page that is displayed when returning to pay)
widget.php – Not Moved – (creates a widget for use in your theme)
shopping_cart.php – Not Moved – (this is the shopping cart page)
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Josh
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January 20, 2014 at 10:17 am
Hi Dina,
The code in event_list_display.php has changed since the last time we applied the customizations that add the display of event times for you. We usually require the purchase of a support token in order to maintain custom code. If that’s not an option, you can click the “Rename Templates Directory button” as Dean advised and that will remove the class number from the display and remove the event times there too.
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Dina Right
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January 20, 2014 at 10:42 am
We cant remove the times, we paid to have that put in by you guys, we did not ask for the number and it is confusing the customers. I am not sure why we would have to pay again to have that removed when we paid to have the time added not the numbers. Does that seem fair? I am happy to pay when we need customization you know that but this we did not ask for when we bought that.
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Josh
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January 20, 2014 at 11:21 am
Hi Dina,
We did not add the numbers, but the template files that we earlier modified are now outdated (which is why you’re seeing numbers now) and it needs to be maintained.
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