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Changing additional attendee event timeslot does not work

Posted: September 25, 2013 at 7:40 am

Viewing 3 reply threads


Alex Stott

    September 25, 2013 at 7:40 am

    When editing a booking of several tickets, ie. an adult and two children, I can edit the adult timeslot successfully, but if I then go and do the same with the child tickets, I get a success notice, but on the attendees page, it’s not changed, nor has it in the exported excel file.

    This one’s bit of a head-scratcher, so any help would be appreciated as this is massively complicating things at the moment. Thanks for your help.


    Dean

    • Support Staff

    September 25, 2013 at 8:42 am

    Hi Alex,

    It is a bit of a head scratcher. I will raise a developer ticket to look into this as it looks like it needs some attention.


    Alex Stott

      October 2, 2013 at 3:49 am

      Hi guys, is there any news on this? It’s causing a huge problem for my client, as you can imagine.


      Dean

      • Support Staff

      October 2, 2013 at 4:14 am

      Nothing as yet, I have added a note on to the ticket to see if it can be looked at sooner.

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