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Change of subdomain / domain

Posted: December 28, 2012 at 3:06 am

Viewing 8 reply threads


Venkatraman Pichumani

    December 28, 2012 at 3:06 am

    My installation is currently mapped to races1.youtoocanrun.com i am wanting to change this to races.youtoocanrun.com

    What would be the process to do so without interrupting the site operations.


    Dean

    • Support Staff

    December 28, 2012 at 3:28 am

    Hello,

    Here is a guideline written by WordPress about moving your site.

    In respect to Event Espresso, once the site is moved, please remove the licence key from the old site and add it to the new site. Please then request a licence reset so you can get the automatic updates on the correct site.


    Venkatraman Pichumani

      December 29, 2012 at 12:06 am

      Hope there will be no cost for reset of license, since i am using it on a single site??


      Dean

      • Support Staff

      December 30, 2012 at 11:37 pm

      Nope, just let me know here and I can change it. We do normally charge after that point if you then move the site elsewhere etc.


      Venkatraman Pichumani

        December 31, 2012 at 12:58 am

        Hi Dean, I have moved the site to races.youtoocanrun.com … it was earlier at races1.youtoocanrun.com.

        Have requested for a reset. Kindly help me further.


        Dean

        • Support Staff

        December 31, 2012 at 1:06 am

        I have reset it, please remove the key from the general settings, save and re-add it back and save.


        Venkatraman Pichumani

          December 31, 2012 at 1:20 am

          Great i have done that! Let me check if the site has changed on my profile.


          Venkatraman Pichumani

            December 31, 2012 at 1:27 am

            Thanks for your help, Dean. The site URL has changed in profile as well. Have a wonderful New Year!


            Dean

            • Support Staff

            December 31, 2012 at 1:31 am

            You too!

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