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Can't update despite buying licence key | Event Espresso - Staging Server

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Can't update despite buying licence key

Posted: December 10, 2013 at 1:51 pm

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Steve Losh

December 10, 2013 at 1:51 pm

I am getting the following error message… You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

However already have bought a licence and only one domain owned??

Can you assist?

ta vm


Garth

  • Support Staff

December 10, 2013 at 3:47 pm

Hi,

How are you today?

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.

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