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Can't see Event Admin permissions as an Admin

Posted: August 29, 2012 at 11:56 pm

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Michael Aulia

    August 29, 2012 at 11:56 pm

    I’m the WordPress Administrator so I should be able to see all EventEspresso menu, right?

    Under the “User Permissions” Settings -> Minimum Page Permissions, I have the “Event/Attendee Listings Page” and “Discounts Page” as “Event Admin”. Problem is, I, as the administrator, can no longer see these 2 menu anymore on my WordPress dashboard. If I set these 2 permissions back to “Administrator”, the 2 menu show up normally.

    Note that I moved my WordPress URL before (still under the same server) and wonder whether this may caused an issue somehow?

    screenshot

    • This topic was modified 12 years, 1 month ago by Michael Aulia.


    Dean

    • Support Staff

    August 30, 2012 at 4:46 am

    Hello Michael,

    I don’t think the issue here is the WordPress URL, as I recreated this problem on a basic install.

    Do you have any users set (except admin)?

    I found on creating a user, the Event Overview remained even after deleting the user. http://d.pr/i/tsky (screenshot)

    Please let me know if this works or if you already had a user created (and role please) when the bug occurred.


    Michael Aulia

      August 30, 2012 at 5:13 am

      Hm might be a bit hard to debug because I have about 30-40 users in the system. Some tests that I tried (not sure whether one of these was what you wanted me to try on?):

      • I created a new user with Administrator role. Tried logging in with that and still can’t see the Event Overview.
      • Tried deleting that user and logged on as another administrator (the WordPress “admin” and also a user with Administrator role. Still can’t see it.
      • Tried creating a new user with the role WordPress “Contributor” and delete it, still the same

      Note that if the user has a role of Event Admin, he/she can see the Event Overview, as stated in the Permission.

      I also have a plugin s2Member, maybe it conflicts with the Event Espresso permission?


      Dean

      • Support Staff

      August 30, 2012 at 7:23 am

      Hi Michael

      Thanks for the info. I don’t see it as a conflict with S2Member, I am easily re-creating the issue on a basic server with no additional plugins.

      Can’t see where the error is in the code, so i’ll pop a message to a developer to have a closer look into this.


      Dean

      • Support Staff

      August 30, 2012 at 7:47 am

      May have found the issue. In User Roles, it should say Administrator and X number of Capabilities, can you check your capabilites here (hover over Administrator and click edit)

      I am specifically looking to see if espresso_event_admin is ticked. If not tick it save and try the menus again.


      Michael Aulia

        August 30, 2012 at 7:53 am

        AHH! Awesome!! That do the trick! Didn’t realise you can actually change capabilities for an Admin (I assumed everything is enabled/ticked) :) Thanks heaps, Dean


        Dean

        • Support Staff

        August 30, 2012 at 9:05 am

        You’re welcome, glad it’s sorted.


        Ginger

          September 21, 2012 at 4:41 pm

          Hello!

          I ran into a similar issue here. I gave my “Editor” role the following permissions, but they still can’t access the EE menus:

          http://cl.ly/image/2S1h001L0g3R

          They are able to create events, but not edit them:
          http://cl.ly/image/3O1A3f2O471M

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