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Can't Find Confirmation to Approve Attendees

Posted: June 21, 2013 at 5:15 pm

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Alice Manning

    June 21, 2013 at 5:15 pm

    Hello all,

    I recently updated my client’s site with EE version 3.1.33.2P.    In the events that require “pre-approval,” she receives “recertification approval” email, but it doesn’t have the option the click “yes” send invoice.

    She went ahead and clicked “update” thinking that it may all work. The message that she got on that screen was that the information had been updated. However, on the attendee list the attendee’s registration still showed “awaiting approval.”

    I would appreciate some direction.

    Thanks!

    Alice


    Josh

      June 21, 2013 at 6:23 pm

      Hi Alice,

      There should be an option to approve the attendee if the pre-approval option is enabled. There is a critical bug that breaks the attendee approval feature in the 3.1.33.2.P release and they are working on a fix for and should be out soon.

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