Geo Loo
| October 31, 2012 at 9:12 pm Hello. I can’t edit or save new events. When I go to make an event, I get much of the regular layout for making a new event, but I can’t save anything. Also, when people buy tickets, and I do get a PayPal notification, the system doesn’t mark the purchases as paid. But they have paid. Is anyone familiar with these problem, and know how to fix them? |
Dean
| November 1, 2012 at 1:42 am Hi Geo, What version of Event Espresso do you have running?
Has this just recently started?
Have you updated or installed any new themes/plugins recently?
Have you tried disabling all plugins except Event Espresso and reverting to the 2011 theme to test whether everything works? |
Geo Loo
| November 1, 2012 at 11:22 am Dean, we’ve been in touch about this through direct email. I hope you’ll use the info there to help me solve. I’ve tried most things you mention there except the 2011 theme, as I don’t know what that is or how to do it. |
Josh
| November 1, 2012 at 1:38 pm Hi Geo, Dean will be online later today. The 2011 theme is also known as the twentyeleven theme, and can be switched to via the Appearance>Themes menu in your WordPress dashboard. |
Dean
| November 2, 2012 at 2:09 am Hi, Yep Josh is correct their and I should have expanded on that. Can you advise what email or name you contacted me under so I can trace the emails and review them please? |
