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"Cannot load event" message appears after change made in Event Options panel. | Event Espresso - Staging Server

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"Cannot load event" message appears after change made in Event Options panel.

Posted: September 18, 2013 at 9:45 am

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tduff

September 18, 2013 at 9:45 am

After making a change in the Event Options panel in the admin the Update Event loads a page that says “Cannot load events”.
This is the link to the event:http://kygas.co/wp-admin/admin.php?page=events&action=edit&event_id=89


Josh

September 18, 2013 at 11:34 am

Hi there,

You can resolve the cannot load event message issue by updating Event Espresso. A step by step updating guide can be followed here:

http://staging.eventespresso.com/wiki/updating-event-espresso/


tduff

September 23, 2013 at 1:43 pm

Hi Josh. We are still getting the cannot load event message. We have updated event espresso and the calendar. Everything appears to be updated; however, we still cannot load an event.


Josh

September 23, 2013 at 2:19 pm

Hi there,

This is what your website is reporting via a meta tag when I view the website:

<meta name='generator' content='Event Espresso Version 3.1.12.P' />

What this means is your website is running Event Espresso version 3.1.12.P. The version of Event Espresso that fixed the “cannot load events” issue that happened after upgrading to WordPress 3.3 was addressed in Event Espresso version 3.1.15.P. This was released before WordPress 3.3 was released. In order to make your installation of Event Espresso compatible with WordPress 3.6.1, you will need to deactivate Event Espresso 3.1.12.P and install Event Espresso 3.1.35. The .35 version can be downloaded from your account page if you need a copy.
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Status: closed

Updated by Josh 11 years, 3 months ago ago

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