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Cannot export csv n excel file | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Cannot export csv n excel file

Cannot export csv n excel file

Posted: March 16, 2014 at 2:30 am

Viewing 3 reply threads


Hafifi Omar

March 16, 2014 at 2:30 am

Hi, Im using the latest version of Event Espresso v3.1.36.4.P…im trying to export the csv and excel file but it seems like doesn’t work. Is there any solutions for me to fix the problem? Thank you


Lorenzo Orlando Caum

  • Support Staff

    •

March 17, 2014 at 10:45 am

Hi Hafifi,

I’ve tested the export feature for some events on a demo site and the information was exported.

Could you try temporarily deactivating all plugins and reactivating only Event Espresso and re-testing?

—
Lorenzo


Hafifi Omar

March 25, 2014 at 12:46 am

Hello Lorenzo,

I have tried disable all plugin and reactivating only espresso plugin. The function still don’t work.

As i highlighted from csv/excel icons it only shows this link
http://rainbowjerseyevents.com/wp-admin/admin.php?page=events#

instead of report where grab some
http://rainbowjerseyevents.com/wp-admin/admin.php?page=events&event_admin_reports=charts&event_id=4

below are the screenshot
http://imgur.com/zZfpoGC


Dean

  • Support Staff

    •

March 25, 2014 at 2:00 am

Hi,

The http://rainbowjerseyevents.com/wp-admin/admin.php?page=events# link is valid and it should kick in some javascript to download the report.

Can you check your browser to make sure javascript is active and also the browser console to make sure there are not javascript errors or conflicts occurring.

In Chrome, you can right click, Inspect Element and then go to the Console link at the top of the window that appears.
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Status: closed

Updated by Dean 10 years, 10 months ago ago

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