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Cancel Registration | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Cancel Registration

Cancel Registration

Posted: February 19, 2014 at 11:54 am

Viewing 3 reply threads


Rob Totaro

February 19, 2014 at 11:54 am

How do my members cancel their registration. It used to work through the edit registration details link. But that doesn’t seem to be working anymore.

Thanks for the help


Jonathan Wilson

  • Support Staff

    •

February 19, 2014 at 4:01 pm

Hi Rob,

That link should still allow them to cancel their registrations. Can you explain what you mean by “that doesn’t seem to be working anymore”?


Rob Totaro

February 21, 2014 at 7:27 am

There’s no place to actually cancel the registration once you get to that page.
http://healthyalbany.org/blog1/register/?r_id=679-5304faa5a0946&id=1823&event_id=679&edit_attendee=true&single=true


Anonymous

February 21, 2014 at 7:50 am

Hi Rob,

Are you using the WP_Members Add-on as currently the only place to Cancel a registration is from within the ‘My Events’ section (either front-end or through the Admin) but the option has never been included (by Event Espresso) within the ‘edit registration link’.

If you are using the WP Members Add-on. the user would log into the admin then go to Users -> My Events. They can then Cancel the registration from there.

If you have a front-end page setup with [ESPRESSO_MY_EVENTS] the user can also Cancel from there again only is using the above Add-on.

Hope that helps
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The original Forum description...

Status: closed

Updated by Anonymous 10 years, 11 months ago ago

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