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Can not upload Featured Image | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Can not upload Featured Image

Can not upload Featured Image

Posted: November 26, 2012 at 3:09 pm

Viewing 6 reply threads


Luis Rosario

November 26, 2012 at 3:09 pm

Hey there, we have trouble uploading a featured image to our events. When uploaded it shows a question mark then upon saving the event is show’s nothing in the event editor. Any thoughts. this hasn’t been working since we purchased the license.


Dean

  • Support Staff

    •

November 27, 2012 at 4:54 am

Hello Luis,

The featured image in the event is a little bit of a misnomer currently. It is designed to show on the calendar only.

However, I have been testing today the implementation of a proper featured image system, which will show on the event registration and listing pages via the templates.

I have however never come across a question mark issue. Is the featured image showing on the calendar?


Luis Rosario

November 27, 2012 at 9:42 am

Hi Dean, basically when adding from media library or uploading from computer, the event does not retain the image. Once I’ve added or uploaded, I can not see the featured image in the event editor. It displays a broken image link. And upon trying to save the event with the broken image link, it doesn’t save anything and I have to start over. I end up with no featured image being added.


Jonathan Wilson

  • Support Staff

    •

November 27, 2012 at 4:13 pm

Hello Luis,

What version of Event Espresso are you running? I have tested this in 3.1.28.5 and the image displays correctly.


Luis Rosario

November 27, 2012 at 4:17 pm

Hi Jonathan, we are running 3.1.28.4 ..


Dean

  • Support Staff

    •

November 27, 2012 at 11:43 pm

Hi Luis,

I have never come across an issue with the featured image system, either with Event Espresso or other plugins but I would suggest the basics:

updating event espresso to the latest version.
deactivate your plugins one by one to see if one is causing the issue
change theme to the default twentyeleven theme to see if your theme is to blame.


Luis Rosario

November 28, 2012 at 9:50 am

I will update and test, will report back.
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Status: closed

Updated by Luis Rosario 12 years, 3 months ago ago

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