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Basic Install and Configuration | Event Espresso - Staging Server

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Basic Install and Configuration

Posted: September 19, 2012 at 3:56 pm

Viewing 7 reply threads


SilkSmoov

September 19, 2012 at 3:56 pm

I purchased this plugin, plus Permissions Pro, basic installation and configuration Sept 17th. I provided my admin info on Sept 18th about 12pm ur time after an email from Chris requesting the information. I still have not seen the install on my website, so I sent another message to you guys about 7hours ago, and still I have not received a response at all. I would like to know what is going on?


Seth Shoultes

  • Support Staff

September 19, 2012 at 4:12 pm

Hi Reginald,

Very sorry for the delay. We have been short staffed this week and have been trying to get the latest update out. Chris or I will be working on your installation very shortly.


SilkSmoov

September 19, 2012 at 4:21 pm

Thanks Seth.


Chris Reynolds

  • Support Staff

September 19, 2012 at 4:25 pm

I see no install and configuration token on your account. You can find the product page for the install and configuration support request here: http://staging.eventespresso.com/product/basic-install-with-configuration/


SilkSmoov

September 19, 2012 at 4:33 pm

You need to check your records on my purchases. I have two orders with you and I also just re-sent copies to you by email as well.


Seth Shoultes

  • Support Staff

September 19, 2012 at 4:36 pm

Chris,

He is good to go. It didn’t get recorded into our system for reason.

  • This reply was modified 12 years, 4 months ago by Seth Shoultes. Reason: text edit


SilkSmoov

September 19, 2012 at 4:38 pm

Edited

  • This reply was modified 12 years, 4 months ago by Seth Shoultes. Reason: Please don't post personal info in the forums
  • This reply was modified 12 years, 4 months ago by SilkSmoov. Reason: Edit


Seth Shoultes

  • Support Staff

September 19, 2012 at 4:45 pm

Reginald,

We are working on your site. Please be patient so we can get you taken care of faster.

Viewing 7 reply threads

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