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automaticly completed signup insted of incomplete

Posted: March 4, 2014 at 9:36 am

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Morten Mouritzen

    March 4, 2014 at 9:36 am

    Yo,

    On our test-site when we order a spot on an event the 0 out of 20 spots got filled out like 1 out of 20 when we looked under event overview.

    after i moved it to our new and live site name, that is no more.

    Now it sets all as incomplete when i order a spot for an event.

    Any idea what i did wrong?

    I cant find any options that tells me someone that i should enable or disable.

    Anyhow, we are not using a payment portal, so its merely a booking. And if we create an event with 20 spots, and 1 orders, there should be 19 left. Atm its there is still 20.. i can however click the event and choose the atendee link, and i can see the person which is in incomplete.

    any ideas :)


    Sidney Harrell

    • Support Staff

    March 4, 2014 at 11:21 am

    Under EE->General Settings->Advanced Features->Default Payment Status is it set to “Incomplete”?


    Morten Mouritzen

      March 5, 2014 at 1:47 am

      Yes that is true.

      I can choose pending or incomplete.

      What i want is complete really.


      Dean

      • Support Staff

      March 5, 2014 at 4:57 am

      Hi,

      Complete is not an option unless the user signs up to a Free event or makes a payment.

      Choose Pending. This will fill up the spaces but you will still be aware of which registrants that need to pay,


      Morten Mouritzen

        March 5, 2014 at 5:08 am

        Dean my man, thanks for the help :-)

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