Posted: November 26, 2012 at 5:45 pm
In my automated response the [start_date] and [end_date] tags will not display even though i have defined them in my events. > This event starts on [start_date] and runs until [end_date]. displays as: > This event starts on and runs until. All the other tags display correctly. Any ideas why? I am running 3.1.27.1 Thanks | |
Hi Shane, This has came up before, and the usual cause was either: | |
Thanks, however I don’t have that plugin and I installed on WordPress 3.4 Any other ideas? Cheers | |
Hey Shane, Can you check the attendee and see if the start and end dates are being recorded correctly in the attendee’s record. That might help narrow down the problem. | |
There is no column for start or end date in the attendees list. There is an event time however which is blank. Do I need to stipulate an event start time as well as a date for it to work? | |
There should be an event time set, and another thing to check for is whether the WordPress>General Settings>Time zone setting is set to use UTC time or a city in the same time zone. Event Espresso requires a city be used in order to function correctly. | |
Yes the time is set to ‘Auckland’ | |
Okay, and are there event times assigned to this event? If it’s still not working, I would recommend checking for plugin and theme conflicts. Some WP themes will add their own buttons to the TinyMCE editor. Depending on the method used, this could potentially break the Event Espresso email editor. | |
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