Support

Home › Forums › Event Espresso Premium › Automated Email after Success gives link to Payment Details – Payment incomplete

Automated Email after Success gives link to Payment Details – Payment incomplete

Posted: October 5, 2012 at 4:41 pm

Viewing 1 reply thread


isawilldupage

    October 5, 2012 at 4:41 pm

    After a successful registration and payment, I got this page: https://isawilldupage.org/?page_id=29&r_id=4-506f5db165894 However, the automated email has this link: Click here to review your payment information View Your Payment Details http://isawilldupage.org/?page_id=29&r_id=4-506f5db165894. This shows the payment incomplete. Confusing to someone who just paid. How can this be corrected?


    Josh

      October 5, 2012 at 4:47 pm

      I would start with making sure Event Espresso and the add-ons are up to date.

      There is also a simplified Transactions page template that can help with problems with incomplete payments that you can add to your WordPress theme. There is more information here:

      http://staging.eventespresso.com/topic/problems-with-incomplete-payments-download/

      Viewing 1 reply thread

      The support post ‘Automated Email after Success gives link to Payment Details – Payment incomplete’ is closed to new replies.

      Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

      The original Forum description...

      Status: closed

      Updated by Josh 12 years ago ago

      Topic Tags

      Notifications

      This topic is: not resolved
      Event Espresso - Staging Server