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Attendees not showing in backend | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Attendees not showing in backend

Attendees not showing in backend

Posted: March 16, 2014 at 10:24 pm

Viewing 15 reply threads


Dorian Straszewski

March 16, 2014 at 10:24 pm

I moved the website from a folder to the root. Everything works except when someone registers. It send the emails after registration, but they do not show in the backend. It shows there are attendee’s in the limit area (ie. 2/45), but when you click on it is says there are no attendees.


Dorian Straszewski

March 16, 2014 at 11:34 pm

It shows the attendees on the front end if you use the ATTENDEE short code on a page…they just are not showing in the back end.


Dorian Straszewski

March 17, 2014 at 12:11 am

One more thing to add. The installation is in a subfolder: http://www.website.com/negeorgia/


Dorian Straszewski

March 17, 2014 at 12:16 am

Shows 1 attendee, does not show name in list


Dean

  • Support Staff

    •

March 17, 2014 at 5:56 am

Hi,

Have you set the Retrieve dropdown to ALL and clicked the retrieve button? Often it is a case that you have a lot of attendees, the overview does not show them all to help speed it up.

Screenshot http://take.ms/BFtap


Dorian Straszewski

March 17, 2014 at 7:36 am

Yea, I did that. It is a new install so there are only a couple test registrations.


Dorian Straszewski

March 17, 2014 at 7:43 am

See below where it says (1) event and shows no attendees in the (). It is in the database itself. You can also see from the [attendee] code: http://masterpiecemixers.com/negeorgia/test/ (Test | ID: 131 | )

Events : All Events (1) | This Month (1) | Today (1)
Attendees : All Attendees() | This Month () | Today () | View Report


Anonymous

March 17, 2014 at 7:44 am

Hi Dorian,

Is there anything within the Live Search Field? http://take.ms/2g5WV


Dorian Straszewski

March 17, 2014 at 7:51 am

It is doing the same with adding a GROUPON code. Says there are none there.


Dorian Straszewski

March 17, 2014 at 7:53 am

no, search field is blank


Dorian Straszewski

March 17, 2014 at 7:56 am

I did an install in the root and it works fine. It is when wordpress is in a subfolder where there is an issue. It lists all of the events just fine. It shows people have registered. It just not show the attendees and now does not show groupons entered in in the backend.


Dorian Straszewski

March 17, 2014 at 8:10 am

You can add and display PROMO codes just fine


Dorian Straszewski

March 17, 2014 at 8:35 am

(FOR GROUPON ISSUE) I noticed the in the database, it does not have mm_events_groupon_codes in the table for the subfolder install.


Anonymous

March 17, 2014 at 8:52 am

When you say subfolder, is this part of WordPress MultiSite or separate installs?


Dorian Straszewski

March 17, 2014 at 8:54 am

It is Multi, but it is the same customer…so not using for multiple people.


Dean

  • Support Staff

    •

March 18, 2014 at 1:12 am

Hi,

Event Espresso does not have a formal Multi Site integration, however for the most part it should work. Is the plugin Network Activated? If it is then that will cause issues, you will need to activate it on a per site basis.

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Status: closed

Updated by Dean 10 years, 11 months ago ago

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