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Attendee Edit Entry Information Link in Email Confirmation (v.3.1.36.2-BETA) | Event Espresso - Staging Server

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Attendee Edit Entry Information Link in Email Confirmation (v.3.1.36.2-BETA)

Posted: November 14, 2013 at 12:55 pm

Viewing 5 reply threads


Deborah Walden

November 14, 2013 at 12:55 pm

Hi All,

I am using the email template tags for users to be able to edit their information via the link they get in the confirmation email. This link seems to be opening a new about:blank tab instead of the page it should go to. This is what I see in code:

<p>You can edit your information here: <a href="http://?r_id=36-5285222b2597f&id=6&event_id=36&edit_attendee=true&single=true" title="Edit Attendee Details" target="_blank">Edit Registration Details</a></p>

Have you seen this behavior before? It’s like the site_url variable didn’t load or something.


Dean

  • Support Staff

    •

November 15, 2013 at 1:35 am

Hi,

I haven’t seen that issue before. What email tag are you using exactly? Where are you placing it (as in, the General Setting, Email manager or elsewhere)?


Deborah Walden

November 15, 2013 at 1:46 pm

Hi Dean,

We are using different templates per event type that we set up, so they are set on the event detail pages. Here is what the tag looks like:

You can edit your information here: [edit_attendee_link]


Sidney Harrell

  • Support Staff

    •

November 18, 2013 at 11:12 am

It looks like this is not working:

get_permalink($org_options['event_page_id'])

in includes/functions/main.php line 21. Can you check your page options in EE->general settings and make sure the Main registration page is set?


Deborah Walden

November 18, 2013 at 2:21 pm

Hi Sidney,

Hmm its set correctly, but its page visibility is set to PRIVATE. That’s probably what it is, Ill have to try it again when we go live with this feature.


Dean

  • Support Staff

    •

November 19, 2013 at 12:31 am

Hi Deborah,

Yes the Private issue is likely the problem. All Event Espresso core pages need to be publicly accessible (i.e. not draft, not private, not password protected) even if they are not visible on the site menu.
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Status: closed

Updated by Dean 11 years, 2 months ago ago

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