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attendee data needs to be updated error | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › attendee data needs to be updated error

attendee data needs to be updated error

Posted: November 6, 2012 at 5:25 pm

Viewing 5 reply threads


ndaniel

November 6, 2012 at 5:25 pm

This error just appeared again:
Event Espresso attendee data needs to be updated. Please visit the Support page to configure update the attendee information.
I had fixed it once long ago with a script in your forums but I can’t find that script now.

The error appeared after I updated a customer to a “completed” status. Everything is valid about this registration.
Please post the script so I can make the error go away.

Thanks.


Dean

  • Support Staff

    •

November 7, 2012 at 4:58 am

Hi,

The update script was in the plugin support section but has been removed for now. See this thread, Josh provides a manual way to update the attendee data
http://staging.eventespresso.com/topic/update-attendee-data-error-message/


ndaniel

November 7, 2012 at 9:07 am

Thanks. I’ve made note of this for when it happens again.


Nina

November 16, 2012 at 9:18 am

I tried doing the manual update above and it does not work. Is there another method to updating the attendees data?
Nina


Dean

  • Support Staff

    •

November 19, 2012 at 5:01 am

Hi,

I was slightly wrong about the update script, it should appear in the Support page, but it only appears when it is needed (it’s magic like that).


@Nina if your script links isnt appearing and you have tried the manual approach, please send login details so we can have a look.

send them via http://staging.eventespresso.com/contact/

Choose the “I am sending login info as requested” option and fill out the form

NOTE: login details need to be Admin level.


Dean

  • Support Staff

    •

November 20, 2012 at 1:30 am

@Nina, Hi I logged in but could not see an error message so it must have just taken a short while to right itself. Please let me know if the issue returns.
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Status: closed

Updated by Dean 12 years, 2 months ago ago

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