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“Attendee data needs to be updated” | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › “Attendee data needs to be updated”

“Attendee data needs to be updated”

Posted: June 24, 2013 at 6:03 pm

Viewing 4 reply threads


bcrinion

June 24, 2013 at 6:03 pm

Hi, The “Attendee data needs to be updated” error popped up and all the entries for each event disappeared.

I tried to run the update script as advised, but nothing changed.

I then updated EE from 3.1.30.5P to3.1.33.3P but again all the existing entries are missing

I then updated Events Calendar v2.0.4 to v2.0.6.1 but again all the existing entries are missing.

I then updated Events ticketing to 2.0.10.1 but again all the existing entries are missing.

I deactivated the Members add-on Version 1.9.5.1, but again all the existing entries are missing.

I deactivated the espresso-permissions-basic-v1-5-3 to espresso-permissions-basic-v1-5-4-1, but again all the existing entries are missing.

 

Any tips would be great.

 

Version details:

WordPress Version:3.5.2PHP Version:5.3.3MySQL Version:5.0.77Event Espresso Version:3.1.30.5P


Dean

  • Support Staff

    •

June 25, 2013 at 3:01 am

Hi,

Have you checked the database, are the attendees still marked in there?

Do you have a recent back up of your database?


Josh

June 25, 2013 at 8:56 am

Hi Brian,

With the attendee data not being displayed in the admin: There was a change made to the event overview due to popular demand that hides expired events by default. You can view the event and attendee data by going into Event Espresso>Event Overview and setting the Filter Status option to ALL.


bcrinion

June 25, 2013 at 9:41 am

Josh: Changing the filters makes no difference.

 

Dean: Looking at the backup, today’s backup is almost a quarter of the size of last weeks backup.  Do this suggest that the attendees data is gone?  I deleted an event with 5000 entries, which could easily have cased the reduction in size.

Any more suggestions?


Josh

June 25, 2013 at 9:50 am

You could try restoring to the backup that has the attendee data in it.
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The original Forum description...

Status: closed

Updated by Josh 11 years, 8 months ago ago

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